
> Drive not detected / inaccessible
Summary
Could be many different hardware or software problems. If you've
had a new installation or changed system configurations, check jumper
settings and connections. If the drive is connected and configured
correctly and still doesn’t detect, it's time for our services.
Call or click START MY RECOVERY.
Call us anytime, 24/7, to talk right away with a certified
recovery advisor. We'll help you through the process!
Description of Problem
You turn on the computer and either it doesn’t boot and displays
a message saying that no hard drives were detected; or the computer
boots, but one of your hard drives doesn’t show up in the
BIOS or operating system.
If this happens after a hardware change, there is a chance that
the hard drive wasn’t installed correctly. Make sure the jumpers
are set correctly to master/slave/cs and that the cables are attached
to the interface on the motherboard or controller card. For SCSI,
make sure you’ve set the SCSI id correctly and that two components
don’t occupy the same number.
The Bad News
When you haven’t done anything to the computer before turning
it on and noticing the problem, you should send it to us for evaluation.
Once we receive your drive, we quickly check to see if your drive
has a hardware or just a software problem. Hardware problems can
range from a bad circuit board to head or spindle failure. If the
drive makes unusual whirring or other strange noise along with this
problem, be sure to turn off the computer immediately to avoid further
damage.
Sometimes the hardware is not damaged but there is still a problem
with software and/or your file system. Causes for software trouble
can range from viruses or hacking to bad file allocation tables
or a formatted drive.
The Good News
In the case of an inaccessible hard drive, the chances are extremely
high that all of your needed data can be recovered. Usually, the
information stored on the magnetic platter is found unscathed when
the drive can’t be accessed at all, making the complete recovery
of your data possible with our equipment.
The Solution
Regardless of the cause your drive’s inaccessibility, be it
hardware or software related, IT Data Recovery has the solution.
If you know that the hard drive is installed correctly and the drive
still isn’t detected or is inaccessible, call us or click
START MY RECOVERY for professional diagnosis and service.
IT Data Recovery is one of the top data recovery companies, specializing
in RAID Data Recovery Services and Hard Disk Data Recovery Services.