> Recovery process

STEP ONE: Call us and tell us about your recovery needs
The first step to take toward your recovery is to examine the Free Evaluation Form or just call us. To make things a go quicker, it will help to fill out (answering all that you can) and print the Free Evaluation Form before you call, but it is not necessary. You will talk to a live recovery advisor immediately, who will assist and advise you about your individual situation.

STEP TWO: Send your hard disk or media to us
After speaking with a recovery advisor and choosing our service you will be asked to carefully pack your media and send it to us with a copy of the Free Evaluation Form.

Expedited Priority Service
Packing and Shipping Information

STAGES OF RECOVERY

1) Evaluation
After receiving your hard drive(s) or other media, our technicians first evaluate the disk with our lab equipment to determine the cause and extent of the damage, and then immediately call you with an estimate.

2) Recovery
With your approval of our written estimate, our technicians begin the recovery process. Our goal is to create a full raw image of your drive or media as soon as possible in the recovery and then work with the new raw image during the remaining recovery processes, keeping the use of your damaged drive(s) or media to a minimum. Often to recover your data, our experienced engineers must open the hard drive(s) in a cleanroom laboratory and repair damaged components with our proprietary equipment before a successful raw image can be acquired.

3) Transfer
Once a raw image is acquired, we use our software to translate, normalize and repair corrupted data back into a format usable to your computer and then notify you that your data has been recovered. You then confirm your choice of the media format in which you wish to receive your freshly recovered files. Most people elect to have amounts over 5 gigs of data placed back onto a new hard drive, but with smaller hard drives and other media, it is easy enough to put all the data onto CD-R disks instead. We also offer other methods such as loaner hard drives and Internet file transfer to satisfy your particular recovery needs.

4) Shipping
Upon completion of recovery and transfer, the data is shipped back to you immediately.

IT Data Recovery is one of the top data recovery companies, specializing in RAID Data Recovery Services and Hard Disk Data Recovery Services.